Our Areas of Expertise

Total Flow specialises in whole system transformations – creating effective change throughout the extended value chain.

Working with us means you can open up the effective development and execution of strategy, operational improvement and process design, while simultaneously transforming the skills, knowledge and behaviours of your people.

Product & Process Design & Development

Total Flow is one of a handful of organisations worldwide that have successfully led the lean transformation of design and development factories, bridging the divide between the design and operational communities.

Our work has led to innovations in programme management and the creation of new lean tools and methodologies necessary to apply lean thinking in this environment and to bring products and services to market successfully.

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Operational Excellence

Operational excellence means enabling value to flow safely, effectively and efficiently across your entire enterprise. Whether you are producing goods or services, delivering without defect or delay demands world-class levels of performance and compliance in every location around the world.

We help companies design and deploy bespoke production systems and then transfer all the skills necessary for our clients to operate and improve them, sustainably.

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Supply Innovation

At Total Flow we’ll work with all the links in your supply chain to find improvement within and innovation from outside.

We enable our clients to align their supply chains ‘right to left’, realising customer value and revealing layers of systemic waste.

Our services include strategic procurement, supplier selection and development, demand management, breakthroughs and innovations in global supply and the application of lean thinking to warehouse and distribution operations.

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Managed Services

Many organisations and government agencies no longer have the end-to-end capability to support and sustain their assets for the duration of their service life. Yet many organisations still dominated by engineers and engineering thinking often find it difficult to make the transformation to becoming an effective provider or buyer of managed services.

Total Flow provide consulting support to both the purchasing and supplying communities. We have the experience, tools and frameworks to smooth your transition to a world of through-life capability contracting.

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Lean Enterprise

Total Flow is a recognised thought leader in the strategic application of lean thinking to whole systems and enterprise design. We’ve pioneered ‘right-to-left thinking’ as a means to drive innovation in product and service propositions and the enterprise-wide organisational systems necessary to sustain them.

Adopting these techniques gives you the power to redefine market expectations, disrupt your competitors, grow revenues and margins and deploy end-to-end process capability.

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