Peter Drucker says “Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay for what is of use to them and gives them value.”
Warren Buffet has been quoted as saying “Price is what you pay, value is what you get”
Both suggest value is in the eye of the receiver.