About us

Total Flow is a consultancy that specialises in whole-system transformations for companies. We do this through a powerful combination of education, consulting, and change facilitation, sustained by extensive workshops, coaching and workplace training.

We’re now acknowledged as thought leaders in our approach to product and process design, operational excellence, supply development, managed services and lean enterprise, and we can supply experienced consultants with first-language capability across the key time zones of global business.

When you work with us our consultants can help you create clarity of vision, better customer propositions and waste-free production and supply chain systems and services.

Our goals are to enable our clients to focus both inward and outward; to recognise value through the eyes of existing and potential customers; to design enterprise-wide process; and to execute the transformation from current to future state. Our clients do this while retaining control of today, and developing autonomy in their own improvement needs.

So if you’re looking at your organisation and you see untapped opportunity, latent capability or a lack of alignment, then call us. We can help.

It’s our mission to set business leaders free to imagine – and achieve – the propositions that their markets will find irresistible, in a way that’s profitable and sustainable.

We understand the issues, because we’ve been in your shoes.

Our international team of consultants are experienced business professionals, not just theorists. Total Flow founder Chris Ellins has built a highly skilled and versatile team with its own unique proposition, and the result is a rich blend of improvement professionals and company directors who’ve lived in the corporate world and dealt personally with the competitive issues you face.

Our services include education, consulting, change facilitation and training for companies that are ready to pursue innovation through every part of their value chain. It’s a recipe for success that has recently made Total Flow one of the fastest growing and most inventive consulting organisations in the world.

At Total Flow, we strive to ensure the people and organisations that we serve become remarkable.

Our International Reach

We can provide support to global, regional and operational leadership teams in the first language of their enterprise and their global footprint.

With Total Flow’s flexibility, we can meet the global needs of truly international companies, the regional needs of multinationals or the specific needs of in-country organisations.

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Our goal is to create service excellence for any client, regardless of location, language, size, ambition or circumstance.
Chris Ellins, Group Managing Director
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Our Principles

Provocation

We will provoke the changes that mean your business can take opportunities that lie beyond your current capabilities. We find whole-system transformations that disrupt the status quo. If we do not have the answer, we will find it.


Customisation

Total Flow is not tied to any set of tools, technology, or techniques, so we can select and apply the best process for your situation. You can expect truly bespoke processes from us.


Transparency

We’ll enable you to make informed choices about the direction and speed of change, we believe in sharing our knowledge and skills without reserve or wider agendas - and telling it like it is.


Achievement

With Total Flow, you’ll get a clear roadmap of the vision and steps your company can take to achieve a bold outcome. It’s more than just seeing what can be incrementally improved. We will never allow your vision to become diluted simply because it’s ‘too difficult’.


Delivery

Our reputation is built on our ability to enhance the reputation of others. Present and credible, visible and valuable, we make the people and brands we work with remarkable.